Ever struggled to keep track of your purchase orders, updates, and delivery timelines? Delays, buried emails, and a lack of visibility can turn what should be a straightforward process into a logistical nightmare.

At Meti, we automate this problem. Our system ensures that you never lose track of an order by providing seamless updates and proactive communication with suppliers. From the moment you issue your purchase order to final delivery, we make sure your data is current and you’re in the loop.

In this post, we’ll show you how our process works and why it’s the ultimate solution for managing your orders efficiently and effectively.

The Problem: Why Managing Orders Can Be a Challenge

Order management can feel chaotic:

• Emails with order confirmations get buried in inboxes.

• POs go unacknowledged for days, sometimes not all.

• Delays are discovered too late to adjust plans.

• Tracking links are scattered across multiple emails or systems.

These challenges make it hard to stay proactive, leading to missed deadlines and frustrated customers. We’ve worked with countless businesses that were tired of wasting hours chasing updates and managing disorganized systems. That’s why we built a streamlined solution to take the guesswork out of order management.

How Our Process Works

Step 1: Send Us Your Order Confirmation or Purchase Order

The process starts with you either (1) forwarding your order confirmation or purchase order (PO) to your unique Meti email address or (2) connecting Meti to your ERP and issuing your POs as usual. That’s it! Our system automatically extracts all relevant details, such as order numbers, supplier information, and delivery timelines, and logs them into Meti’s centralized platform.

Benefit: No more manually tracking POs or entering details into spreadsheets. We handle it for you so you can focus on what matters most.

Step 2: Automated Order Updates

Once the order is logged, our system continuously monitors its status. Whether it’s a shipment confirmation, a delay notification, or a delivery update, you’ll receive real-time updates as they happen.

Benefit: You’ll never be caught off-guard by unexpected delays or changes. Our system keeps you informed every step of the way.

Step 3: Supplier Communication

If additional information is required, such as updated timelines or missing tracking details, our system programmatically reaches out to suppliers on your behalf. By automating this communication, we ensure no details slip through the cracks and all your data stays up to day. If the supplier has tracking online, we have automated systems to do that as well. And once the order ships, we can track the shipment either over email with the shipper or through links.

Benefit: Say goodbye to endless email chains and waiting for supplier responses. We handle communication seamlessly.

Step 4: Clear Order Visibility

Finally, all your order details, including tracking links and status updates, are consolidated into a single, easy-to-use dashboard. This gives you complete visibility into every stage of the process.

Benefit: No more digging through emails or juggling multiple systems. With everything in one place, staying on top of your orders has never been easier.

Why This Matters

With our system, you can:

• Never lose track of an order again. All your data is centralized and accessible.

• Stay ahead of delays Updates let you adjust plans proactively.

• Save time and reduce manual work. Our automated system handles tracking, updates, and communication for you.

• Improve supplier relationships. Efficient communication ensures smoother transactions.

Ultimately, our process gives you peace of mind, so you can focus on growing your business without worrying about the details.

FAQs

1. How does your system handle delayed shipments? Our system continuously monitors updates from suppliers. If a delay is detected, you’ll be notified immediately with the new estimated delivery timeline.

2. What if my supplier doesn’t provide tracking links? Even without tracking links, our system communicates with suppliers to retrieve status updates and keeps you informed.

3. Is this solution customizable for my business needs? Absolutely! Our system is designed to adapt to your specific workflows and requirements.

Ready to stop losing track of orders and gain complete control over your supply chain? Contact us today to see how our solution can work for your business.

Sign Up for a Demo or Contact Us to get started now!

With our streamlined order management process, you can stay on top of every order, avoid unnecessary delays, and focus on what truly matters—growing your business.